Processing of personal data
Who treats your data?
WINERIES PAYMENTS OF ARAIZ, S.A. residing in Camino de Araiz, S/N,
31390 Olite, Navarra.
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L. refers to the products of the following
Bodegas of the Masaveu Corporation Group:
BODEGAS MURUA, S.A.
BODEGAS FILLABOA, S.A.
BODEGAS LEDA VIÑAS VIEJAS, S.L.
BODEGAS PAGOS DE ARAIZ, S.A.
POMARADAS Y LLAGARES DE SARIEGO, S.L.
What rights do you have and where can you apply for them?
You can request the exercise of these rights by sending a written communication to the Data Subject Rights Attention Department, c/ Cimadevilla 8, 33003 Oviedo (Asturias) or by sending an email to the attention email address atencion.derechos@grma.masaveu.com.
In the case of images captured by video surveillance systems, you may request the exercise of these rights before SERCOINFO SEGURIDAD, S.L. at personalyservicios@sercoinfo.com and before BODEGAS PAGOS DE ARAIZ, S.A. with the contact data indicated in another case.
| LAW | CONTENT |
| Access | To consult your data obtaining confirmation on whether or not a treatment of them is being carried out. |
| Rectification | To modify those that are incomplete or inaccurate. |
| Suppression | To request that they be deleted when they are not necessary, established by law, withdraw your consent or oppose the treatment, among other reasons. |
| Opposition | To request that they not be processed for reasons based on their personal circumstances, in which case, once these reasons have been analyzed, they will no longer be processed. |
| Treatment limitation | So that the treatment is blocked while it is assessed if the attention of other rights proceeds, when you oppose their suppression, or want them to be preserved, even if the winery does not need to treat them, for the exercise or defense of its claims. |
| Withdrawal of consent | So that the processing of your data is not continued in the future, which will not affect the processing carried out up to that moment. |
More information on the processing of your data as a customer
Manage and serve the orders received, proceed with billing and collection, as well as keep you informed about the status of your orders, offers, promotions and news about our wine products and the world of wine.
Why can you do it?
In order to guarantee compliance with the established contractual relationship. Due to the existence of a legitimate interest of the company in keeping you informed about promotions and offers of our products on which you have previously shown your interest by becoming our client, although you will be allowed to oppose it in each shipment.
Third party data
If you provide data from third parties to indicate the shipping address, you must do so with their consent.
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L. Data is provided to the transport company to serve the order, financial entities or payment platforms with which
works MASAVEU BODEGAS, S.L. and the Tax Agency or the Provincial Treasury in the event that the transaction gives rise to the fulfillment of legal obligations in tax matters.
How long is your data kept?
Your data with tax and accounting relevance will be kept until the legally established deadlines of five and six years, respectively, are met. Your contact data and your consumption history will be kept for sending information about our products and knowing what offers you may be interested in as long as you do not object to such treatment, in which case your data will become part of an exclusion list for prevent you from receiving future shipments.
More information on the processing of your data for the management of reservations for wine tourism visits
Manage the reservation of the visit on the agreed date and proceed to collect it, as well as send you information about your reservation and the best way to get to the winery. Keep you informed about offers and promotions of our wines.
Why can you do it?
In order to guarantee compliance with the established contractual relationship. With your consent in the case of sending information about our wines.
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L.
How long is your data kept?
Your contact data will be kept for sending information about our products as long as you have given your consent and as long as you do not withdraw it, in which case your data will become part of an exclusion list to prevent you from receiving future shipments.
More information on the processing of images taken during wine tourism visits.
make our clients and visitors participate in our history by becoming part of it through different graphic documents that are collected over the years.
Why can you do it?
Because having indicated at the time of taking the photographs what their destination is going to be and the social networks where the photos can be disseminated, they have not objected to us taking the photo, which implies a manifestation of consent on their part. , however, you can object at any time if you change your mind.
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L. The photos can be published in the news section of the winery’s website, as well as on the social networks in which it participates: Facebook, Instagram, Twitter or Flickr..
How long is your data kept?
The images become part of the winery’s photographic archive, which is a part of our history, so they are not deleted unless requested. They will be removed from social networks to the extent that they are no longer current or if you request their withdrawal.
More information on the treatment of your data collected in satisfaction surveys
The data collected in the satisfaction form allows us to have information about the type of consumer who visits our wineries for statistical use that allows us to improve the quality of our service, but a profile associated with their contact details is not created: name and surnames, postal and electronic address and telephone.
With what purpose?
The contact information you provide us with is used to send a regular newsletter about the world of wine and information about our products and activities. These offers will not be made based on a consumer profile, but because of being a customer.
Why can you do it?
Because the completion and delivery of the survey implies your consent to the processing of your data for the indicated purposes, although at the time of completing it you were allowed to oppose the use of your data for advertising purposes
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L.
How long is your data kept?
As long as you do not withdraw your consent. In each promotional mailing we will inform you about the possibility of unsubscribing and how to do it, in which case your data will become part of an exclusion list to prevent you from receiving future mailings.
More information about the processing of your data as a member of the wine club.
Make you part of our passion for wine by inviting you to be part of an exclusive group in order to receive special offers and promotions reserved for our best customers, for which the contact information you have provided will be used.
Why can you do it?
Because by registering in our club through the website you have given us your consent to do so.
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L.
How long is your data kept?
As long as you don’t unsubscribe from the wine club. In the case of unsubscribing, your data will become part of an exclusion list to prevent you from receiving advertising for our products again, unless you indicate otherwise.
More information on the processing of contact data and identity of representatives of companies, entrepreneurs or professionals.
They are processed for the purpose of contacting the companies, entrepreneurs or professionals with whom BODEGAS PAGOS DE ARAIZ collaborates or serves their products, or to identify the legal representatives of said companies in cases where legal relations are established with them.
Why can you do it?
Because the relationship established with its distributors, suppliers and customers of its products determines the existence of a legitimate interest in maintaining fluid contact with the company, entrepreneur or professional through its employees and to be able to verify the representation capacity of its representatives in legal traffic.
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L. Your data is not provided to third parties, unless it is necessary in response to a legal requirement.
How long is your data kept?
As long as the relationship with your company, with the employer or professional is maintained and in the case of legal documents while they take effect or some type of liability derives from them, being necessary for the exercise of rights or the defense of the company against claims.
More information on data processing for public relations purposes.
The data related to name and surname, postal and electronic address, and telephone number that appear on cards received at fairs, congresses, conventions, wine tastings or derived from relations with the media, contacts through professional social networks such as Linkedin or obtained from advertising agencies or from your attendance at one of our events.
With what purpose?
Sending information about vintages, events or participation in campaigns related to the world of wine.
Why can you do it?
Because there is a legitimate interest of the company due to its relationship with wine or the media and the interest shown in our products in keeping you informed about our activities or making you participate in our campaigns, although you can oppose said treatment at any time.
Who else accesses your data?
The commercial, administrative and promotional management carried out by MASAVEU BODEGAS, S.L.
How long is your data kept?
As long as you do not oppose the treatment. In each communication we will inform you about the possibility of unsubscribing from our distribution lists and how to do it.
More information on the treatment of your contact data for sending a message to our mailbox.
Only your necessary contact information is required to be able to answer your request.
Why can you do it?
Because your request determines the birth of a legitimate interest of the company to answer you, for which it is necessary to process your contact data.
Who else accesses your data?
Your data is never provided to third parties, but it is possible that BODEGAS PAGOS DE ARAIZ, S.A. Provide your data to the most appropriate Group warehouse to serve you according to the case, so that it can provide you with the information that best suits your needs.
In any case, the Group’s portal has information on the different wineries and can be addressed directly to a specific company by accessing the contact form on its website.
How long is your data kept?
Your data will be deleted once your request has been met if no other type of relationship or interest has arisen from it that determines its conservation.
More information on the processing of images captured by video surveillance systems.
With what purpose?
The treatment of images through video surveillance systems is carried out for security purposes.
Why can you do it?
The processing of images for video surveillance purposes is based on the legitimate interest of BODEGAS PAGOS DE ARAIZ, S.A. for protecting its infrastructures and facilities, as well as guaranteeing the safety of its workers and how many people access its facilities.
Who else accesses your data?
The video surveillance and security service is provided by the private security company SERCOINFO SEGURIDAD, S.L. who accesses the data on behalf of BODEGAS PAGOS DE ARAIZ, S.A.
The images could be provided upon request to Security Forces and Bodies or judges and courts in the course of investigations or procedures, or when their contribution is necessary for the exercise or defense of the rights of the company or third parties that may be affected.
How long is your data kept?
Your data will be deleted within a maximum period of one month from its recording, without prejudice to those images that must be kept in the course of an investigation because they are necessary until the responsibilities arising from the recorded activities are concluded or determined.